Podcast: Download
Joe LeCompte/PMG
Joe LeCompte is with PMG and is appearing on today’s show to discuss Enterprise Service Catalogs. Large Enterprises are constantly looking for ways to drive efficiencies and reduce costs. To do this, departments often deploy software to help manage functions and processes. However, this approach only works when the request or task can be completed within that department.
The reality is that many business processes expand across multiple departments. Simple examples include onboarding a new employee or requesting an office move. These requests can involve IT, HR, Finance, Facilities, Security, etc. Challenges arise as different departments utilize different tools that are not integrated. As a result the requestor is often left wondering which departments to coordinate with and which software tools to use to complete the task at hand.
PMG’s Service Catalog solves this problem by providing a single interface for any type of request from any department. The end user always knows where to go to make an interdepartmental request and the process is automatically and seamlessly fulfilled. Because PMG integrates into existing tools at the individual department level, all departments continue to leverage existing investments WITHOUT disruption. Working smarter.
Gavin Spencer/Apparity, Inc.
Gavin Spencer is the CEO and a founder of Apparity, Inc. where he sets corporate strategy; manages marketing and sales; and guides product strategy of Apparity360, an innovative solution which provides industry organizations with the ability to manage and control spreadsheet processes at the enterprise level.
Gavin brings more than 25 years of senior leadership and technology development to his role at Apparity. During his career, Gavin has served in senior sales and business development roles at global technology companies such as Jacada, Global Software, Optio Software, FormScape, and Quality Software Products. He has created transformative consulting methodologies and built global enterprise solutions that streamlined corporate reporting across geographies and currencies. Gavin’s passion is for creating sophisticated technology solutions that deliver complex functionality and significant corporate value, but are simple and easy for end users to operate.
Gavin holds a B.A. in Social Sciences with Honors from Sunderland University in England.
Today’s show is brought to you by Minerva Planning Group.